Travel info

For an individually prepared travel proposal we therefore charge a consultation fee of €50 per offer. As soon as the fee has been paid, we start working on your proposal. If you like our offer and decide to book, we credit the €50 back to you. Have you travelled with us before? Then just get in touch – we will find an individual solution for our regular customers.

No fee for group and package tours

There are no consultation or booking fees for our advertised group and package tours. The only exception is if you would like additional individual work, for example different flight offers or different options for your outward and return journey. In that case the consultation fee applies as described above.

Good to know

Before we start working on your proposal, we will let you know whether a consultation fee applies to your request. That way you always know in advance where you stand. You can find all details in our terms and conditions.

Group travel — advantages

• Fully organised: arrival, accommodation, transfers and excursions are included.
• Tour leadership and expertise: an experienced guide usually travels with you.
• A sense of community: new contacts and shared experiences.
• Safety and comfort: well looked after, including in unfamiliar cultures.
• Better prices: group bookings often mean more favourable terms.

Group travel — drawbacks

• A fixed timetable with little flexibility.
• Group dynamics can call for compromise.
• Less privacy on the trip.

Individual travel — advantages

• Maximum freedom over destination, route and duration.
• Your own pace: you set the rhythm and the breaks.
• Personal experiences away from the usual tourist routes.
• Flexibility: spontaneous changes are possible at any time.

Individual travel — drawbacks

• The effort of planning accommodation, transport and the programme.
• Higher cost without group rates.
• More responsibility of your own if something goes wrong on the ground.

A special case: active travel

An active group trip can become a rich and unforgettable experience. It does ask for a certain amount of flexibility and willingness to compromise, because the abilities and pace of the participants differ. Sometimes that means leaving your comfort zone or adjusting expectations so the group can enjoy the tour together. In return you are rewarded with unique experiences, share intense moments with like-minded people and have the chance to make friendships that last.

An individually organised active trip gives you the freedom to choose the date and set the pace on the ground, to take breaks spontaneously and to react to the weather or your mood. Without a fixed group schedule you experience nature more intensely and enjoy the tour in your own rhythm. We plan the route for you and give you detailed documents that prepare you well for the adventure.

Our tip and service

There is no right or wrong — the choice depends on what you want. If you love company, security and the comfort of a guided tour, a group trip is the right choice. If you enjoy independence and want the trip shaped exactly to your wishes, individual travel suits you better.

The best part: we offer a large share of our trips both as a group journey and individually. Talk to us — together we will find the right way of travelling for you.

That is why our tip is: do take out travel insurance. Then you are well covered if something unexpected happens — whether you have to cancel, need medical help abroad or your luggage does not arrive.

Worth knowing:

Insurance included with credit cards often offers only limited cover. It frequently applies only when the whole trip was paid with the card, or it does not include comprehensive medical care abroad. Benefits such as repatriation or luggage cover are often missing — or only included to a very limited extent.

A good travel insurance protects you, for example, in the case of:

• Cancellation or cutting a trip short
• Illness or an accident abroad
• Loss or delay of your luggage
• Flight delays or cancellations

Useful booking link:

Through our reliable partner HanseMerkur you can take out the right travel insurance quite easily — matched to what you need:

HanseMerkur travel insurance — book online

Would you rather not book it yourself? No problem — we are happy to do it for you. Just get in touch and we will take care of the rest.

Especially for trips to high-altitude regions, tropical countries or remote areas, additional vaccinations or health measures may be recommended. Malaria prophylaxis, sun protection, insect protection and the right travel first-aid kit also play an important role so that you can enjoy your trip without worries.

Travel first-aid kit

It is best to put together a small, individual travel first-aid kit – tailored to your destination and your personal needs. Alongside your personal medication, it can include remedies for fever, diarrhoea or insect bites.

Hygiene on the road

Pay close attention to good hygiene while travelling. In many countries it is advisable to drink only bottled water and to make sure that food is clean and fresh. Small precautions can go a long way towards avoiding health problems.

Get advice in good time

We recommend that you consult your GP or a specialist in travel medicine early on – ideally several weeks before departure. This leaves enough time for any necessary vaccinations, boosters and for preparing your travel first-aid kit.

The German Federal Foreign Office, the Austrian Ministry for Foreign Affairs (BMEIA) and the Robert Koch Institute (RKI) provide information on, among other things:

• recommended standard vaccinations
• specific vaccination recommendations by country and season
• advice for risk groups and older travellers
• travel first-aid kits, altitude sickness and emergency preparedness
• recommendations for travellers with chronic illnesses

Useful links

• German Federal Foreign Office
• Austrian Ministry for Foreign Affairs (BMEIA)
• Robert Koch Institute (RKI)

As a tour operator we must be registered in the legally required operator register (GISA). That registration confirms that we have taken out insolvency cover as required by law. The ministry checks this insurance every year.

Details of the authorisation to provide travel services and of the insolvency cover taken out by Silvertip Tours GmbH are on https://www.gisa.gv.at/abfrage under GISA number 21324567 (under SEARCH FOR A TRADE).

Information on package travel insurance under Package Travel Directive (EU) 2015/2302

Operator: SILVERTIP TOURS GMBH, registration number 2015/0010 in the operator register of the Federal Ministry of Economy, Family and Youth. Under Package Travel Directive (EU) 2015/2302, customer funds for package holidays of the operator SILVERTIP TOURS GMBH are protected.

The insurer ensures, for the travel-service provider named above and towards travellers, that the following are refunded:

• payments already made (deposits and final payments), where the travel services are not provided in full or in part because of the insolvency of the travel-service provider, or where the service provider demands payment from the traveller,

• the necessary cost of repatriation and, if required, the cost of accommodation before repatriation that arose because of the insolvency of the tour operator or — where that party is responsible for the carriage of passengers — of the organiser of linked travel arrangements, and

• where applicable, the necessary cost of continuing the package holiday or the linked travel arrangement that was arranged.

The guarantor or insurer is Cover Direct Versicherungsmakler und Werbeagentur Ges.m.b.H., Hietzinger Hauptstraße 35/DG, 1130 Vienna.

All claims must be registered, or they are lost, within 8 weeks of an insolvency with the administrator:

Cover Direct Versicherungsmakler und Werbeagentur Ges.m.b.H.

Hietzinger Hauptstraße 35/DG

1130 Vienna

+43 1 969 04 40

Luggage

• Soft travel bag or backpack for your main luggage
• Daypack (approx. 20–30 l) with rain cover

Clothing (layering)

• Functional shirts, short- and long-sleeved
• Fleece or light insulated jacket
• Windproof and waterproof jacket, depending on the destination also rain trousers
• Hiking trousers, possibly with zip-off legs
• Hat, sun hat or cap, light gloves
• Spare hiking socks
• Comfortable clothes for the evening

Footwear

• Well broken-in hiking boots with a grippy sole
• Light shoes or sandals for the evening

Equipment

• Water bottle or hydration system (at least 1 l)
• Sunglasses, sun protection and lip balm
• Trekking poles (recommended)
• Head torch
• Pocket knife, small snacks for the trail

Hygiene and health

• Personal first-aid kit, blister plasters, insect repellent – see travel health

Documents

• Passport or ID card, proof of insurance, travel documents

Luggage

• Trekking backpack or soft, water-resistant travel bag (depending on whether you carry your own luggage)
• Daypack (approx. 25–35 l) with rain cover
• Dry bags to keep clothes dry and organised

Clothing (layering)

• Functional base layers, short and long
• Fleece jacket and warm insulated jacket (down or synthetic)
• Waterproof, breathable jacket and rain trousers
• Trekking trousers, possibly also a pair of warm trousers
• Warm hat, gloves, buff or neck scarf, sun hat
• Spare hiking socks
• Warm clothes for evenings and nights in camp

Footwear

• Broken-in, ankle-high trekking boots
• Light shoes for camp
• Gaiters, depending on the route

Equipment

• Sleeping bag with a suitable comfort rating, if not provided
• Sleeping mat, if not provided
• Trekking poles
• Head torch with spare batteries
• Water bottles (at least 2 l), possibly a water filter or purification tablets
• Sunglasses with high UV protection, high-SPF sunscreen
• Pocket knife, lighter, small snacks
• Power bank

Hygiene and health

• First-aid kit including blister plasters and personal medication
• For high-altitude treks, medication against altitude sickness after consulting your doctor – see travel health
• Biodegradable soap, hand sanitiser, toilet paper, rubbish bags

Documents

• Passport, visa or permits if required, proof of insurance, travel documents

Luggage

• Soft travel bag or backpack – hard-shell suitcases are difficult to stow in a boat or during transfers between accommodations
• Dry bags in various sizes, if not provided
• Waterproof case for your phone and documents

Clothing

• Quick-drying functional clothing, no cotton
• Warm fleece or wool layer
• Waterproof jacket and trousers
• Neoprene or paddling gloves
• Sun hat with a strap, warm hat for cool evenings
• Dry change of clothes, packed separately and waterproof

Footwear

• Water shoes or neoprene shoes that can get wet
• Dry shoes for land and camp

Equipment

• Sunglasses with a strap, high-SPF sunscreen
• Water bottle
• Head torch
• Insect repellent, depending on the region also a mosquito head net
• For camping trips: sleeping bag and sleeping mat, if not provided
• Pocket knife, power bank

Hygiene and health

• First-aid kit including plasters for blisters on your hands – see travel health
• Biodegradable soap, toilet paper, rubbish bags

Documents

• Passport or ID card, proof of insurance, travel documents – packed waterproof

We will gladly book a transfer from your home to the airport and back again after your trip. If you prefer to drive your own car, we will reserve a parking space at your departure airport.

Just let us know in your enquiry or booking whether you would like a transfer or a parking space. The costs depend on the airport, the route and the length of your trip – we will tell you before you book.